Contact Best Poker Sites — Questions About Poker Sites

Got a question about one of the poker sites we cover, spotted something that needs updating, or just want to tell us we got a call wrong? This page explains how to reach the Best Poker Sites team and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable route. Send your message to [email protected] and a member of our team will read it — we don't run this inbox on autopilot. Tell us upfront what your message is about (a review query, a correction, a partnership pitch) so we can get it to the right person without back-and-forth.

We aim to reply within two working days. During busier periods, particularly around major poker series or new site launches, it can take a little longer.

What We Can Help With

Questions about our rankings — If you want to know why one poker site or app sits above another in our comparisons, or how a particular editorial rating was reached, ask us directly and we'll explain our reasoning.
Corrections — Bonus terms, deposit methods and licensing details change. If something looks out of date on any review, tell us and we'll check it against the operator's current terms.
Content suggestions — If there's a poker site, payment method, or comparison angle you'd like us to cover that we haven't, let us know.
Partnership and editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
General site feedback — Anything about how the site works, reads, or could be more useful to you as a player.

What We Can't Help With

We're an independent review and comparison site, not an operator. That means we can't access your account at any poker site, process a deposit or withdrawal, resolve a dispute over a bonus, or verify your identity for a poker room. Those requests need to go to the operator's own support team directly, since they're the ones who hold your account and funds.

We also can't offer legal, financial, or clinical advice about gambling. If you're asking about the legality of online poker in your specific state, check with your state's gaming regulator; if you're concerned about your own or someone else's gambling, see the responsible gambling note below.

A Note on How We Cover Poker Sites

Best Poker Sites may earn a commission when readers sign up through links on this site, at no extra cost to the reader. This doesn't influence which sites we recommend or how they're ranked — our editorial ratings reflect our own review criteria, not payment. If you ever feel a review reads more like an advert than an honest assessment, that's exactly the kind of feedback we want to hear through this contact page.

Responsible Gambling

Online poker is a game with real risk of losing money, and no strategy or site removes that risk. If you or someone you know is struggling to keep gambling under control, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Several states also run their own self-exclusion programs — if you've enrolled in one, please respect it rather than looking for ways around it. Real money poker is intended for adults aged 21 and over in states where it's regulated (18+ in a small number of states); it is never intended for anyone under the legal age in their jurisdiction.

Before You Write In

If your question is about which poker site suits your playing style, our reviews and comparison tables are usually the fastest answer — they cover traffic, formats, bonus terms and payment methods for each option we've reviewed. If you're looking into a UK-facing option, our page on trusted non-GamStop casinos in the UK covers a related but separate market. Otherwise, drop us a line and we'll get back to you as quickly as we can.